Good Evening, I returned the dress because the size I ordered was small. I requested an exchange but it has been a nightmare for the dress to be sent to me. On Wednesday morning I was told that a link will be sent to me to pay for the courier, it was never sent. I arranged for collection and spoke to Anna and when the courier arrived, the collection was not ready. I would not have made arrangements if I didn't need the dress urgently. I aways had to do follow. I feel like I am not valued as a customer.