Privacy Policy, Terms & Conditions

Our website is governed by our terms of use and privacy policy. Please read the page below to understand how to use our website and what we do with any information you may supply to us.

Privacy Policy
Your privacy is important to us.
Your information is confidential, always! We take your privacy very seriously. www.5thavefashion.co.za is safe and secure and is committed to protecting all your transactions and personal information from dissemination. Your details and personal information required for executing the orders will NEVER be disclosed (made known or sold) to any third parties, unless obliged to do so by law. Only the necessary information, that is the delivery address and contact phone number, will be made known to third parties delivering the item/s.
If you believe that 5th Ave Fashion is not abiding by our privacy policy, please email us at info@5thavefashion.co.za.
By visiting www.5thavefashion.co.za you are accepting the practices described in this Privacy Notice.

Terms and Conditions
Returns Policy
Should you wish to return any item/s purchased on our website, you may do so for a exchange only.
The goods will only be accepted, for whatever reason, if returned within 5 days of receipt by the purchaser.
The goods must be in their original condition unworn and with labelling and swing tags intact.
If the item/s is unsuitable please communicate to make the necessary return arrangements.
One may also exchange their order at any 5th Ave Fashion store with prior arrangements made.

Online goods needing to be returned from all areas will be at the cost of the customer.
If one is unsure if they fall within an outlying area please contact info@5thavefashion.co.za for assistance.

Domestic Processing Times
Standard Orders
Our standard courier fee is R100 within south Africa.
For standard shipping: Once your order is successfully submitted, our team will work hard to get your order packed and ready to ship to you within 2 business days. Courier takes an additional 2-3 business days. Delivery times may be slightly longer in areas deemed to be remote.
We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events, peak shopping days, and holidays. We do not ship on Saturdays, Sundays of Public holidays.

International Shipping Rates
The standard rate of R100 does not apply to orders outside of South Africa each order is quoted individually based on the address given.
We ship all international orders DDU (delivered duty unpaid) and do not collect any taxes or customs fees. The customer is responsible for any and all international duties, customs, and taxes or any other related charges. Please check with your local post office ahead of time regarding any fees associated with receiving your package before you place an order!

Tracking Your Order
Once your order is successfully packed for shipment, you will receive an email notification with your tracking number.


Terms & Conditions

1. Acceptance of terms of use and amendments
Each time you use or cause access to this web site, you agree to be bound by these Terms of use, as amended from time to time with or without notice to you. In addition, if you are using a particular service on this web site or accessed via this web site, you will be subject to any rules or guidelines applicable to those services, and they will be incorporated by reference within these Terms of use. Please read the site’s Privacy policy, which is incorporated within these Terms of Use by reference.

2. 5th Ave Fashion’s Service
This web site and the services provided to you on and via this web site are provided on an “AS IS” basis. You agree that 5th Ave Fashion. reserves the right to modify or discontinue provision of this web site and its services, and to remove the data you provide, either temporarily or permanently, at any time, without notice and without any liability towards you, 5th Ave Fashion. will not be held responsible or liable for timeliness, removal of information, failure to store information, inaccuracy of information, or improper delivery of information.

3. Your responsibilities and registration obligations
In order to use this web site or certain parts of it, you may be required to register for a user account on this web site; in this case, you agree to provide truthful information when requested, and — if a minimum age is required for eligibility for a user account — you undertake that you are at least the required age. By registering for a user account, you explicitly agree to this site’s Terms of use, including any amendments made by 5th Ave Fashion. that are published herein.

4. Privacy Policy
Registration data and other personally identifiable information that the site may collect is subject to the terms of 5th Ave Fashion’s Privacy policy.
We have implemented Google Analytics features based on Display Advertising (Google Analytics Demographics and Interest Reporting). You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. In addition, you can use the Google Analytics Opt-Out Browser Add-on to disable tracking by Google Analytics. We will use the data provided by Google Analytics Demographics and Interest Reporting to develop the site and content around our users’ interests.
View the full privacy policy.

5. Registration and Password
You are responsible for maintaining the confidentiality of your password, and you will be responsible for all usage of your user account and/or user name, whether authorized or not authorized by you. You agree to immediately notify 5th Ave Fashion. of any unauthorized use of your user account, user name or password.

6. Your Conduct
You agree that all information or data of any kind, whether text, software, code, music or sound, photographs or graphics, video or other materials (“content”), made available publicly or privately, will be under the sole responsibility of the person providing the said content, or of the person whose user account is used. You agree that this web site may expose you to content that may be objectionable or offensive. 5th Ave Fashion. will not be responsible to you in any way for content displayed on this web site, nor for any error or omission.
By using this web site or any service provided, you explicitly agree that:
(a) you will not provide any content or conduct yourself in any way that may be construed as: unlawful; illegal; threatening; harmful; abusive; harassing; stalking; tortious; defamatory; libelous; vulgar; obscene; offensive; objectionable; pornographic; designed to interfere with or disrupt the operation of this web site or any service provided; infected with a virus or other destructive or deleterious programming routine; giving rise to civil or criminal liability; or in violation of an applicable local, national or international law;
(b) you will not impersonate or misrepresent your association with any person or entity; you will not forge or otherwise seek to conceal or misrepresent the origin of any content provided by you;
(c) you will not collect or harvest any information about other users;
(d) you will not provide, and you will not use this web site to provide, any content or service in any commercial manner, or in any manner that would involve junk mail, spam, chain letters, pyramid schemes, or any other form of unauthorized advertising or commerce; you will not use this web site to promote or operate any service or content without 5th Ave Fashion’s prior written consent;
(e) you will not provide any content that may give rise to 5th Ave Fashion. being held civilly or criminally liable, or that may be considered a violation of any local, national or international law, including — but not limited to — laws relating to copyrights, trademarks, patents, or trade secrets.

7. Submission of content on this web site
By providing any content to this web site:
(a) you agree to grant 5th Ave Fashion. a worldwide, royalty-free, perpetual, non-exclusive right and license (including any moral rights or other necessary rights.) to use, display, reproduce, modify, adapt, publish, distribute, perform, promote, archive, translate, and to create derivative works and compilations, in whole or in part. Such license will apply with respect to any form, media, technology already known at the time of provision or developed subsequently;
(b) you warrant and represent that you have all legal, moral, and other rights that may be necessary to grant 5th Ave Fashion. the license specified in this section 7;
(c) you acknowledge and agree that 5th Ave Fashion. will have the right (but not obligation), at Ave Fashion’s entire discretion, to refuse to publish, or to remove, or to block access to any content you provide, at any time and for any reason, with or without notice.
8. Third-party services
Goods and services of third parties may be advertised and/or may be made available on or through this web site. Representations made regarding products and services provided by third parties will be governed by the policies and representations made by these third parties. 5th Ave Fashion. will not in any manner be liable for or responsible for any of your dealings or interaction with third parties.

9. Indemnification
You agree to indemnify and hold harmless 5th Ave Fashion. and 5th Ave Fashion’s representatives, subsidiaries, affiliates, related parties, officers, directors, employees, agents, independent contractors, advertisers, partners, and co-branders, from any claim or demand, including reasonable legal fees, that may be filed by any third party, arising out of your conduct or connection with this web site or service, your provision of content, your violation of these Terms of use, or any other violation by you of the rights of another person or party.

10. Disclaimer of Warranties
You understand and agree that your use of this web site and of any services or content provided (the “service”) is at your own risk. Services and content are provided to you “as is”, and 5th Ave Fashion. Expressly disclaims all warranties of any kind, either implied or express, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
5th Ave Fashion. Makes no warranty, either implied or express, that any part of the service will be uninterrupted, error-free, virus-free, timely, secure, accurate, reliable, or of any quality, nor is it warranted either implicitly or expressly that any content is safe in any manner for download. You understand and agree that neither 5th Ave Fashion. Nor any participant in the service provides professional advice of any kind and that any advice or any other information obtained via this web site may be used solely at your own risk, and that 5th Ave Fashion. Will not be held liable in any way.
Some jurisdictions may not allow disclaimers of implied warranties, and certain statements in the above disclaimer may not apply to you as regards implied warranties; the other terms and conditions remain enforceable notwithstanding.

11. Limitation of Liability
You expressly understand and agree that 5th Ave Fashion. Will not be liable for any direct, indirect, special, incidental, consequential or exemplary damages; this includes, but is not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if 5th Ave Fashion . Has been advised of the possibility of such damages), resulting from (i) the use of services or the inability to use services, (ii) the cost of obtaining substitute goods and/or services resulting from any transaction entered into on through services, (iii) unauthorized access to or alteration of your data transmissions, (iv) statements by any third party or conduct of any third party using services, or (v) any other matter relating to services.
In some jurisdictions, it is not permitted to limit liability and, therefore, such limitations may not apply to you.

12. Reservation of rights
5th Ave Fashion. reserves all of 5th Ave Fashion’s rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary right that 5th Ave Fashion may have in respect of this web site, its content, and goods and services that may be provided. The use of The 5th Ave Fashion’s rights. and property requires 5th Ave Fashion’s prior written consent. By making services available to you, 5th Ave Fashion. is not providing you with any implied or express licenses or rights, and you will have no rights to make any commercial use of this web site or provided services without 5th Ave Fashion’s prior written consent.
All photographs displayed on 5th Ave Fashion website are original works of authorship owned and copyrighted by 5th Ave Fashion. Absent express permission of 5th Ave Fashion, you may not copy, display, reproduce, distribute, use for commercial gain, or otherwise exploit said photographs.

13. Notification of copyright infringement
If you believe that your property has been used in any way that could be considered a copyright infringement or a violation of your intellectual property rights, 5th Ave Fashion’s copyright agent may be contacted via email: info@5thavefashion.co.za

14. Applicable law
You agree that these Terms of Use and any dispute arising out of your use of this web site or products or services provided will be governed by and construed in accordance with local laws applicable at 5th Ave Fashion domicile, notwithstanding any differences between the said applicable legislation and legislation in force at your location. By registering for a user account on this web site, or by using this web site and the services it provides, you accept that jurisdiction is granted to the courts having jurisdiction over 5th Ave Fashion’s domicile, and that any disputes will be heard by the said courts.

15. Miscellaneous information
(i) In the event that any provision of these Terms of Use is deemed to conflict with legislation by a court with jurisdiction over the parties, the said provision will be interpreted to reflect the original intentions of the parties in accordance with applicable law, and the remainder of these Terms of use will remain valid and applicable;
(ii) The failure of either party to assert any right under these Terms of use will not be considered to be a waiver of that party’s right, and the said right will remain in full force and effect;
(iii) You agree that any claim or cause in respect of this web site or its services must be filed within one (1) year after such claim or cause arose, or the said claim or cause will be forever barred, without regard to any contrary legislation;
(iv) 5th Ave Fashion. may assign 5th Ave Fashion’s rights and obligations under these Terms of use; in this event, 5th Ave Fashion. will be relieved of any further obligation.